Terms of Service

1. Acceptance

1.1 Scope. These License Terms and Conditions govern access to www.conferenceprospect.com (the “Website”), the Subscription Services, and the Product, which includes proprietary hosted service database offerings and associated documentation.

1.2 Eligibility. The Website and services are available only to users 18 years or older. Users under 18 require parental consent. By using the platform, customers represent they meet age requirements and accept these terms. Business entities confirm authority to bind themselves and all authorized users to these terms.

1.3 Binding. Users accept terms by accessing the Website, Subscription Services, or Product, or by clicking “I Agree.” These terms incorporate the Privacy Policy and Standard Contractual Clauses by reference. ConferenceProspect reserves the right to modify these License Terms at any time by posting updated terms online and notifying customers via email.

2. Website Terms

2.1 Ownership. All Website content, including information, software, images, and designs, belongs to ConferenceProspect or its licensors and receives copyright and trademark protection. Unauthorized reproduction without express written consent is prohibited.

2.2 Use of Website. Customers may use the Website for personal, non-commercial purposes only. Printing or downloading single copies for personal use is permitted, but reproduction, distribution, or modification is prohibited without authorization.

2.3 Jurisdiction. ConferenceProspect operates from Canada. The company makes no claims regarding service accessibility outside Canada. Users accessing services from other locations do so at their own risk and must comply with local laws.

2.4 Changes. ConferenceProspect reserves the right to withdraw or amend the Website, these License Terms, terms and conditions, and any services, features, or material we provide on the Website, in our sole discretion.

2.5 Access Credentials. Usernames and passwords are confidential and personal. Users must not share credentials or provide others access to their accounts and must immediately notify the company of unauthorized access.

2.6 Prohibitions. Customers agree not to use the Website for illegal purposes, spam, harassment, disabling services, unauthorized access attempts, malicious code introduction, or any activity that restricts others' enjoyment of the platform.

2.7 Third Party Materials. Third-party content belongs to its owners; customers have no rights to download or modify such content without permission. The company accepts no responsibility for linked third-party websites.

3. The Subscription Services, Product, and Data

3.1 License. ConferenceProspect grants a non-exclusive, non-transferable license to access and use the Product during the Subscription Term. All rights, title and interest in and to the Product and any improved, updated, modified or additional parts thereof, shall at all times remain the property of ConferenceProspect.

3.2 Subscription Term; Renewal. Subscription Plans are listed with pricing at conferenceprospect.com/#pricing. Customer's Subscription Plan will automatically renew at the end of the Initial Subscription Term for successive terms equal in duration to the Initial Subscription Term unless Customer cancels at least sixty (60) days in advance.

3.3 Restrictions. Customers may not reverse engineer, copy, modify, sublicense, resell, or distribute the Product without authorization, nor may they remove proprietary notices or publish benchmarking results.

3.4 Fees. Subscription Plans are billed monthly or annually in advance. All payments of Subscription Services Fees made are non-refundable and non-transferable. The company reserves pricing modification rights and automatically charges designated payment methods for renewals.

3.5 Upgrades/Downgrades. Downgrades take effect at the next Renewal Term with no pro-rated refunds. Upgrades take immediate effect with full charges applied.

3.6 Data Provisions. Customers may not print, download, export, or use Data for illegal purposes, credit reporting, insurance underwriting, or employment decisions. Data contains seeds to detect unauthorized use or duplication. Access may require Standard Contractual Clauses compliance for GDPR and UK GDPR purposes.

3.7 Suspension of Service. ConferenceProspect may suspend, terminate, or deny access to services if receiving governmental demands, or if ConferenceProspect believes in good faith that customers violated terms, engaged in unlawful activities, or exceeded license scope.

3.8 Feedback. Customer-provided feedback regarding the Product becomes ConferenceProspect property, and customers assign all rights and intellectual property in such feedback to the company.

3.9 License to Branding Elements. Customer hereby grants to ConferenceProspect a non-exclusive, royalty-free, irrevocable, and worldwide license to use Customer's trademarks, service marks, trade dress, trade names, and brand names on or in connection with ConferenceProspect's promotional, advertising, and marketing materials.

4. Term and Termination

4.1 Term. These terms commence upon customer acceptance and continue while the Product is provided.

4.2 Termination. Customers may cancel subscriptions anytime, effective at the Subscription Term's end, though all fees remain non-refundable. ConferenceProspect may terminate Customer's account and these License Terms at any time by providing sixty (60) days prior notice to the administrative email address associated with Customer's account. The company may terminate immediately upon ten days' notice for breaches or two days' notice for nonpayment. Customers must destroy all Data within seven days of termination.

4.3 Survival. Sections addressing payment rights, confidentiality, warranty disclaimers, and liability limitations survive termination.

5. Compliance with Laws

5.1 Obligations. Customers must comply with all applicable federal, state, and local laws regarding telemarketing, data privacy, and consumer protection, including the CAN-SPAM Act, the Telephone Consumer Protection Act, the General Data Protection Regulation of the European Union, and the California Consumer Privacy Act. Customers may not use Data for Fair Credit Reporting Act-covered purposes.

5.2 Indemnification. Customers indemnify ConferenceProspect against losses from third-party claims arising from customer law violations.

6. Disclaimers; Limitation of Liability

6.1 Non-Reliance. Data and Website information are provided for general purposes only. We do not warrant the accuracy, completeness, or usefulness of this Data or information. Any reliance Customer places on such Data information is strictly at Customer's own risk.

6.2 Disclaimer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, CONFERENCEPROSPECT, FOR ITSELF AND ITS LICENSORS, MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THE WEBSITE, THE SUBSCRIPTION SERVICES, THE PRODUCT, OR ANY THIRD PARTY CONTENT. Services are provided “AS IS,” “AS AVAILABLE” without warranties of merchantability or fitness for particular purposes.

6.3 Exclusion of Damages. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL CONFERENCEPROSPECT, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH CUSTOMER'S USE, OR INABILITY TO USE, THE WEBSITE.

6.4 Aggregate Liability. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF CONFERENCEPROSPECT, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS ARISING OUT OF OR RELATED TO THESE TERMS OF USE EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00) AND THE TOTAL AMOUNTS PAID BY CUSTOMER TO US UNDER THESE TERMS OF USE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT.

7. Indemnification

7.1 Indemnification by Customer. Customers indemnify ConferenceProspect against claims arising from customer violations of these terms, breaches of representations, gross negligence, law violations, Product use with unauthorized materials, or unauthorized Product modification.

8. Dispute Resolution

IMPORTANT NOTICE: Section 8 contains binding arbitration and class action waiver provisions that significantly affect legal rights.

8.1 Governing Law. All matters are governed by Ontario, Canada law without considering conflict of law provisions.

8.2 Federal Arbitration Act. This Section constitutes a written arbitration agreement under the Federal Arbitration Act and can only be amended by mutual consent.

8.3 Binding Arbitration. CUSTOMER AND CONFERENCEPROSPECT AGREE THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF, OR RELATING TO CUSTOMER'S USE OF THE SUBSCRIPTION SERVICES, PRODUCT, AND/OR DATA UNDER THIS AGREEMENT SHALL BE RESOLVED ONLY BY FINAL AND BINDING ARBITRATION, except that (1) Customer may assert claims in small claims court within the scope of that court's jurisdiction; and (2) this agreement to arbitrate does not limit Customer's or ConferenceProspect's right to seek injunctive or other equitable relief. Arbitration occurs through JAMS per Streamlined Arbitration Procedure Rules in English at Ontario, Canada location, with each party bearing its own costs. Arbitrators cannot award damages exceeding those in the Agreement.

8.4 Class Action Waiver. CUSTOMER AND CONFERENCEPROSPECT EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION.

9. General

The company may terminate access without notice for serious violations. These terms constitute the entire agreement and supersede all prior negotiations. Customer shall not assign or otherwise transfer any of Customer's rights, or delegate or otherwise transfer any of Customer's obligations or performance under these License Terms without our prior written consent.

Users consent to electronic communications regarding services and account management. The company is not liable for delays caused by circumstances beyond reasonable control (“Force Majeure Events”), including natural disasters, war, terrorism, strikes, government actions, or utility shortages. Force Majeure events continuing for 60+ days permit agreement termination.

For questions, customers may contact the company through its contact page.

10. Notice for California Users

California residents may request these License Terms be mailed electronically by contacting the company with their email address.